You can permanently delete your LifeDesk account and the personal data associated with it.
Delete Your Account in LifeDesk
The easiest way to delete your account is directly within LifeDesk:
Settings → Legal & Privacy → Delete Account
Follow the instructions shown in the app to confirm the deletion.
Request Account Deletion by Email
If you cannot access your LifeDesk account, you can request account deletion by email.
Send an email to:
Use the subject line:
LifeDesk Account Deletion Request
Please send the request from the email address connected to your LifeDesk account and include the email address used to register your account.
Do not send us your password, payment card information, medical documents or other sensitive information.
We may ask you to verify ownership of the account before processing the deletion request. This protects your account from unauthorized deletion.
What Will Be Deleted?
When your account is deleted, we will permanently delete the personal data associated with your LifeDesk account, including:
- your account and profile information;
- tasks, goals, calendar entries and notes;
- business, project and client information;
- financial information stored in LifeDesk;
- health and fitness information;
- uploaded documents and files;
- saved AI conversations and other user-created content;
- account settings and preferences.
Your account will not merely be deactivated. You will no longer be able to sign in or recover the deleted data.
Information We May Retain
We may retain limited information where required by law or necessary for accounting, tax, fraud prevention, security or the establishment, exercise or defence of legal claims.
This may include invoices, payment records and a minimal record showing that an account deletion request was processed.
Any retained information will remain protected and will not be used for other purposes.
Processing Time
We normally process verified account deletion requests within 30 days.
Data may remain temporarily in encrypted backups until those backups are overwritten according to our backup retention schedule. Deleted data will not be restored to an active account unless required for disaster recovery or by law.
We will send a confirmation to your registered email address when the deletion has been completed.
Subscriptions
Deleting your LifeDesk account may not automatically cancel a subscription purchased through the Apple App Store or Google Play.
Before deleting your account, cancel any active subscription through the platform where you purchased it:
- Apple App Store subscriptions must be managed through your Apple account.
- Google Play subscriptions must be managed through your Google Play account.
- Subscriptions purchased directly from LifeDesk should be cancelled in your LifeDesk subscription settings.
Deleting your account does not automatically entitle you to a refund for an already paid subscription period.
Questions
For questions about account deletion or your personal data, contact:
You can find more information in our Privacy Policy.